Business Policy (Delivery, Cancellation, Return and Refund)

1. Shipping

1.1. All product orders and delivery bookings made on the Platform (“Order”) will be deemed to have been confirmed. You will not be entitled to cancel an order after confirmation (including any change of address). If you cancel the order after confirmation. You are still responsible for the full payment of any applicable fees for any purchase of any Product, regardless of whether the relevant Partner has provided or delivered the Product. So that without a doubt In the event that you choose to pick up your order by yourself, You will be deemed to have canceled your order if you do not pick it up within the time period specified on the Platform. Neither the merchant nor the partner will be responsible for keeping the merchandise available for you to pick up after the said period has elapsed.

1.2. When placing an order The relevant partner may call you by phone or mobile phone at the number you have provided. to confirm the details of the order any changes in the order (eg. due to out of stock), the price payable or any changes about the price and/or estimated delivery time so that without a doubt The Store is not affiliated with and will not be responsible for any interactions between you and the Partner. If such correspondence is not confirmed and recorded on the Platform.

1.3. It is your responsibility to ensure that the details you enter in connection with your purchase on the Platform are accurate and complete (such as recipient name, contact details, and other details). The Store shall not be liable (1) in the event of late delivery or non-delivery of your order resulting from erroneous delivery details entered by you on the Platform; or (2) In the event that you are late to pick up your order or not pick up your order and will pick it up yourself due to incorrect delivery details that you have entered on the Platform. You acknowledge that in normal delivery of the Goods Partners may disclose your details to recipients.

1.4. If you or the consignee are not at the designated delivery location The partner may leave your order on or on the designated delivery location page. unattended and the goods will be deemed to have been delivered. After the delivery or pick up of the product you ordered and pick it up yourself. You will be liable for any loss, damage, contamination, soiling or deterioration of the merchandise (including but not limited to containers and packaging). for any reason caused by you or someone acting on your behalf directly or indirectly or otherwise.

2. Payment Terms for Consumers

2.1. The consumer shall pay the full amount of the Consumer Fee for all services offered in the Application in accordance with the method chosen at the time of booking. which may be cash or one of the automatic payment methods available for you to choose from within the application. Any payment of your choice is non-refundable and irrevocable.

2.2. Automatic payments can also be made. Credit and/or debit card or payment via QR code.

2.3. In the event that the payment from your card is made overseas You agree to be responsible for all other expenses. arising from the payment.

2.4. You agree to cooperate with us. In the case of financial crime prevention when we request for compliance with existing laws and regulations

2.5. You agree to be responsible for If there is any dispute about your card to the company that issued the card yourself.

3. Cancellation and Refund Policy

3.1. If you think you have been charged incorrectly. You can contact the store via email - [email protected] to help The Merchant reserves the right to consider a refund to you at the Merchant's discretion. and that refund It could be in the form of credit back to the card you used to pay for the service or in any way the store deems appropriate.